Terms and Conditions
Updated November 2025
Welcome to Bloodhub Limited
These Terms and Conditions (“Terms”) govern your access to and use of our website located at www.bloodhub.ie (the “Site”), as well as all related services, products, features, content, and communications provided by Bloodhub Limited (“Bloodhub”, “we”, “us”, or “our”).
Bloodhub Limited is a company incorporated in Ireland.(CRO number available on request)
By accessing or using the Site or any of our services (“Services”), you agree to be legally bound by these Terms. If you do not agree, you must stop using the Site and Services.
Your submission of personal information is governed by our Privacy Policy, which forms part of these Terms.
About Our Services
Bloodhub Limited provides health-related information and blood biomarker testing services to support general health awareness. We are not medical doctors, and our Services do not constitute medical advice, diagnosis, or treatment.
Information provided through the Site, our reports, or our communications is for general informational purposes only. Individual results and interpretations may vary.
Our tests provide insight into specific biomarkers and may help you better understand aspects of your health. They are not a substitute for consultation with a registered medical practitioner. You must always discuss test results with a qualified healthcare professional.
You must be 18 years or older to use our Services.
To deliver our Services, we must collect and process certain personal data. By agreeing to these Terms, you authorise us to use your data for the purpose of providing the Services. You may withdraw consent at any time, which will terminate our ability to continue service.
Terms of Payment
A fee applies to each Service. Fees will be clearly displayed before you complete your purchase. By proceeding, you accept responsibility for all applicable charges.
Payments are processed via a secure third-party payment provider. Once payment has been received, your order will be processed and the Service scheduled.
Cancellations and Refunds
If you no longer require the Service, you may request a refund with at least 48 hours’ notice prior to your appointment.
Bloodhub Limited reserves the right to charge the full fee for missed appointments or cancellations made less than 48 hours before the scheduled time.
Delivery of Results
Test results are typically available within 3 weeks, although this may occasionally take longer. We will update you on progress where possible.
Results will be emailed to the address you provided at the time of booking. You must provide accurate and up-to-date information. Failure to do so constitutes a breach of these Terms. You must notify us of any changes to your details.
Risks, Limitations, and Laboratory Considerations
Bloodhub Limited uses an external third-party laboratory to process all blood samples. The following risks and limitations apply:
- Testing may be impossible if the sample provided is insufficient, contaminated, deteriorated, clotted, or haemolysed.
- On rare occasions, a clear result cannot be obtained due to biological or technical factors.
- Some results may be inconclusive or may not meet our quality standards.
If initial processing fails for reasons beyond your control, we will arrange to collect a second sample free of charge. If this second attempt is unsuccessful, we may, at our sole discretion, issue a credit note.
All testing is conducted in an accredited laboratory; however, laboratory processes may result in errors. If an error is identified, we will provide corrected results at no cost.
Our results are for information only. They should never be relied upon for diagnosis or treatment. You are solely responsible for seeking follow-up advice from a medical professional. We can provide guidance on suitable health professionals upon request.
Bloodhub Limited, its employees, agents, and partners accept no liability for any decisions, consequences, injuries, or problems arising from your interpretation or use of the information provided.
Changes to These Terms
We may update these Terms from time to time. Material changes may be notified via email (to the last email address provided) or by posting an updated version on the Site. Your continued use of the Site or Services constitutes acceptance of the updated Terms.
Electronic Communications
By using the Site or communicating with us digitally, you consent to receiving electronic communications from us. You agree that all notices, disclosures, contracts, and communications provided electronically satisfy any legal requirement for written communication.
Licence to Use the Service
Subject to your compliance with these Terms, Bloodhub Limited grants you a limited, non-exclusive, non-transferable licence to use the Site and Services for personal, non-commercial purposes.
You agree not to:
- Copy, modify, distribute, or sell the Service or any part of it
- Reverse-engineer or attempt to extract any source code
- Use the Service for any unlawful or unauthorised purpose
- Interfere with the security, performance, or integrity of the Service
- Violate any applicable laws or regulations
We may modify or discontinue any part of the Service without notice.
Entire Agreement
These Terms constitute the entire agreement between you and Bloodhub Limited regarding your use of the Site and Services.
Waiver
Any waiver of our rights must be in writing and signed by an authorised representative of Bloodhub Limited. Failure to enforce any part of these Terms shall not constitute a waiver of future enforcement.
Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force. The invalid provision will be modified to the minimum extent necessary to remain enforceable.
Relationship of the Parties
You confirm that you are acting on your own behalf and not on behalf of another person. Nothing in these Terms creates any partnership, employment, or agency relationship between you and Bloodhub Limited.
Governing Law and Jurisdiction
These Terms and any disputes relating to them (including non-contractual matters) are governed by the laws of the Republic of Ireland. The courts of Ireland have exclusive jurisdiction to resolve any such disputes.
Intellectual Property
All content, trademarks, logos, and intellectual property displayed on the Site are owned by Bloodhub Limited or its licensors. You may not use them without prior written consent.
Contact Information
For notices or written communication, please contact:
Bloodhub Limited
Acuwellness Clinic
Glenroyal Shopping Centre
Maynooth, Co. Kildare
Ireland
Email: bloodhubpaula@gmail.com